FAQs

The frequently asked questions. If you don't find what you are looking for, please join our support server.

What is ModMail?
How do I set up ModMail?
How do I use ModMail to contact staff?
Where do I get ModMail premium?
Why is the bot not responding?
The bot says that a category is not found, what should I do?
How do I change the server I want to send the message to?
Why is the custom emote I sent not working?
Why is the ModMail log not working?
How do I change the prefix of the bot?
Can I rename the ModMail channel?
Is the bot open source?
None of these helped me!